PRIVACY POLICY

Last updated: September 2026

At Carlos Nagliatti Acupuncture, your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact the clinic or enquire about our acupuncture services.

We are committed to handling personal data responsibly and in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act 2018 and other applicable Irish data protection legislation.

1. WHO WE ARE

This website is operated by:

Carlos Nagliatti Acupuncture
Nenagh, Co. Tipperary, Ireland
Email: nagliatti@gmail.com
Website: nagliatti.com

For the purposes of data protection legislation, Carlos Nagliatti Acupuncture acts as the Data Controller for personal information collected through this website and through direct contact with the clinic.

For privacy-related enquiries, you can contact us at nagliatti@gmail.com.

2. INFORMATION WE MAY COLLECT

Depending on how you interact with the website or clinic, we may collect information including:

• Your name

• Email address

• Telephone number

• Information submitted through contact or enquiry forms

• Appointment-related information

• Information you voluntarily provide when contacting us about your reason for seeking treatment

• Technical information such as browser type, device information, IP address and website usage data

• Cookie and analytics information, where applicable and where consent is required

If you choose to provide information relating to your health when contacting the clinic, this may constitute special category personal data under the GDPR and will be handled with additional care.

Please avoid providing unnecessary sensitive medical information through general website contact forms.

3. HOW WE USE YOUR INFORMATION

Personal information may be used to:

• Respond to enquiries

• Arrange, confirm or manage appointments

• Communicate with you about services you have requested

• Provide acupuncture and related services

• Maintain appropriate administrative and clinical records

• Improve the functionality and performance of the website

• Maintain website security and prevent misuse

• Comply with legal, regulatory or professional obligations

We will not use your personal information for purposes that are incompatible with the reason it was originally collected unless permitted or required by law.

4. LEGAL BASIS FOR PROCESSING

Depending on the circumstances, we may process personal data on one or more of the following legal bases:

Consent
Where you have provided clear consent for a particular use of your information.

Contract or steps prior to entering into a contract
Where processing is necessary to provide a service you have requested or to arrange an appointment.

Legal obligation
Where information must be processed or retained to comply with applicable legal requirements.

Legitimate interests
Where processing is reasonably necessary for the operation, administration, security or improvement of the clinic or website, provided that these interests do not override your fundamental rights and freedoms.

Where special category data, including health information, is processed, we will rely on an appropriate lawful condition under applicable data protection legislation.

5. HEALTH INFORMATION

During the course of providing acupuncture services, it may be necessary to collect information relating to your health, medical history, symptoms or treatment.

Health information is considered special category personal data under the GDPR and receives additional legal protection.

Such information will only be collected and processed where appropriate and necessary for providing services, maintaining appropriate records or complying with applicable legal and professional obligations.

Information provided during treatment is handled confidentially and is not used for advertising or unrelated marketing purposes.

6. CONTACT FORMS AND APPOINTMENT ENQUIRIES

When you contact Carlos Nagliatti Acupuncture through the website, email, telephone or another communication method, the information you provide will be used primarily to respond to your enquiry or manage your appointment.

Please provide only information that is reasonably necessary for us to respond to your request.

7. COOKIES AND ANALYTICS

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage and improve the visitor experience.

Some cookies are strictly necessary for the website to function and may not require consent.

Where non-essential cookies are used, such as analytics, advertising or certain third-party tracking technologies, they will only be activated where required after obtaining appropriate consent.

Visitors should be able to manage or withdraw their cookie preferences through the website’s cookie settings.

Further information about the cookies used on this website may be provided in our Cookie Policy.

8. THIRD-PARTY SERVICES

We may use trusted third-party service providers to help operate the website and clinic, such as:

• Website hosting providers

• Website management and security services

• Appointment or booking platforms

• Email and communication providers

• Analytics services

• Professional administrative or IT services

Where these providers process personal information on our behalf, appropriate safeguards will be used as required by applicable data protection legislation.

We do not sell or rent your personal information to third parties.

9. INTERNATIONAL DATA TRANSFERS

Some technology or service providers may process information outside Ireland or the European Economic Area (EEA).

Where personal data is transferred internationally, appropriate safeguards will be used where required by the GDPR, such as an applicable European Commission adequacy decision, Standard Contractual Clauses or another legally recognised transfer mechanism.

10. HOW LONG WE KEEP YOUR INFORMATION

Personal information will only be retained for as long as reasonably necessary for the purpose for which it was collected and to satisfy applicable legal, accounting, professional or regulatory requirements.

Different categories of information may therefore have different retention periods.

When information is no longer required, it will be securely deleted, anonymised or otherwise disposed of as appropriate.

11. HOW WE PROTECT YOUR INFORMATION

Reasonable technical and organisational measures are used to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

However, no internet-based system can be guaranteed to be completely secure. Visitors should therefore take reasonable care when sending personal or sensitive information electronically.

12. YOUR DATA PROTECTION RIGHTS

Under the GDPR, depending on the circumstances, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information

• Request restriction of processing

• Object to certain types of processing

• Request data portability where applicable

• Withdraw consent where processing is based on consent

Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

To exercise any of these rights, please contact nagliatti@gmail.com.

We may need to verify your identity before completing certain requests.

13. RIGHT TO MAKE A COMPLAINT

If you have concerns about how your personal information has been handled, please contact us first at nagliatti@gmail.com so that we can try to address your concerns.

You also have the right to lodge a complaint with the Data Protection Commission (DPC), Ireland’s supervisory authority for data protection.

14. THIRD-PARTY WEBSITES

Our website may contain links to external websites or services.

Carlos Nagliatti Acupuncture is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our services, website technologies, legal requirements or data-processing practices.

The latest version will always be published on this page together with the date it was last updated.

16. CONTACT

If you have questions about this Privacy Policy, how your personal information is processed or wish to exercise your data protection rights, please contact:

Carlos Nagliatti Acupuncture
Nenagh, Co. Tipperary, Ireland
Email: nagliatti@gmail.com
Website: nagliatti.com